Phone anonymisation
Keep your number private
Keep your number private with phone anonymisation.
Need to contact a rider before a trip? We’ve got you covered. Whether you need to confirm the rider’s pickup location or let them know that you’re waiting for them, you can call or text black.oibooking´s Dispeture while maintaining the privacy of your number with Oibooking.com.
What is the phone anonymisation feature?
Phone number anonymisation is a safety precaution, ensuring that the privacy of both driver-partners and riders is considered at all times. This is done by Dispeture to connect calls between a driver-partner and a rider that anonymises both cell phone numbers.
Why is Oibooking making my number anonymous?
Phone number anonymisation complies with Oibooking’s Community Guidelines which promotes mutual respect between riders and driver-partners. This is done by ensuring that your personal contact details are protected during every trip so that there is never any unwanted contact post-trip.
How does anonymisation actually work?
Now, when a rider and driver contact each other regarding a trip, both phone numbers will be anonymised – meaning that you will no longer see each other’s personal contact details.
Will I be able to contact a rider who has lost an item in my vehicle?
If you find the item quickly enough, there is a brief window after the trip when you can still call the Oibooking to let them know. Alternatively, you can report lost items in-app and we’ll assist you. A quick tip is to check your vehicle after each trip for any items a rider might have left behind.
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